At Sneaker Junky, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a simple return and exchange process. You may return or exchange any item within 14 days of delivery, as long as it is unused, unworn, and in its original packaging with all tags and accessories intact. To request a return or exchange, simply email us at [your email] with your order number and reason for the return. We will get back to you within 24–48 hours with further instructions. Please note that return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect. Once we receive and inspect your returned item, refunds will be processed within 5–7 business days to your original payment method. If you need a different size or color, we’re happy to process an exchange once we receive the original item. Please be aware that items marked as “Final Sale”, customized products, and gift cards are non-returnable. If you have any questions or concerns, feel free to contact us at [your email] or call us at [your phone number]. We’re here to help!